Effective Date: December 13, 2025

Welcome to Norlune. These Terms of Service (“Terms”) govern your access to and use of our website and services. By visiting our site, making a purchase, or using any part of our services, you agree to be bound by these Terms. If you do not agree, please do not use our website.

These Terms apply to users located in the United States, the European Union, and other regions where our services are available.

1. Use of Our Website

By using our website, you confirm that you are at least the age of majority in your country or state of residence, or that you have permission from a parent or legal guardian.

You agree not to use our website for any unlawful or unauthorized purpose, and you must not violate any applicable laws or regulations while using our services.

2. Products and Services

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors or details will be exact.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change product descriptions and pricing at any time without notice.

3. Orders and Payments

By placing an order with Norlune, you agree that:

• All information provided is accurate and complete

• You are authorized to use the payment method submitted

• You authorize us to charge the total order amount, including taxes and shipping

We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or product availability.

4. Pricing and Taxes

Prices are listed in the applicable currency and may change without notice.
Taxes and duties are calculated based on your shipping address and local regulations and are the responsibility of the customer unless otherwise stated.

5. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times are estimates and may vary due to factors beyond our control, such as customs delays or carrier issues.

Norlune is not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer.

6. Returns and Exchanges

Returns and exchanges are subject to our Return & Exchanges Policy, which is available on our website and incorporated into these Terms by reference.

Please review that policy carefully before making a purchase.

7. Intellectual Property

All content on this website, including text, images, logos, designs, and graphics, is the property of Norlune or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

8. User Content

If you submit reviews, comments, or other content, you grant Norlune a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for business and marketing purposes.

You agree that your content will not violate the rights of others or contain unlawful, harmful, or misleading material.

9. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. Norlune is not responsible for the content, policies, or practices of third-party sites.

10. Limitation of Liability

To the fullest extent permitted by law, Norlune shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our total liability for any claim related to our services shall not exceed the amount you paid for the product giving rise to the claim.

11. Disclaimer of Warranties

Our website and products are provided “as is” and “as available” without warranties of any kind, either express or implied, unless otherwise required by law.

We do not guarantee that our services will be uninterrupted, secure, or error-free.

12. Indemnification

You agree to indemnify and hold harmless Norlune, its affiliates, and partners from any claims, damages, or expenses arising from your violation of these Terms or misuse of our website.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to our business operations, without regard to conflict of law principles.

Nothing in these Terms affects your statutory rights as a consumer under applicable EU or US laws.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page with an updated effective date.

Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@norlune.com